At 12:00pm on Friday 14th October The Waiting Room (service for ordering on prescriptions) will close down. It will be replaced in early November with Patient Access.
If you currrently use The Waiting Room you will need to re-register for Patient Access at the surgery, with proof of ID, after 6th November.
NEW COMPUTER SYSTEM
Springmead Surgery will be moving to a new computer system on Wednesday 26th October.
As you can imagine moving to a new computer system involves a lot of hard work and training for all doctors, nurses and staff. Please can we ask that you are patient with us while we get to grips with the new system.
We will be unable to process repeat prescription requests between:
Monday 17th October and Friday 28th October.
If you are due to order your repeat prescription between these dates please ensure that you do so before Friday 14th October.
We will be offering fewer appointments on:
Wednesday 26th October
Thursday 27th October
Friday 28th October
while we learn to adapt and become comfortable with our new clinical system. Please bear this in mind when booking appointments.
SEASONAL FLU VACCINES
Appointments are now available for you to book your Seasonal Flu Vaccine. Please contact reception to arrange yours.
Patients today rightly want more say in their own healthcare, they are better informed and expect to be treated as whole people, not just as a condition or ailment. We would like to hear your views on how we can improve services at Springmead Surgery. You can have your say by becoming part of the Springmead Surgery Patient Participation Group. For more information or to download a sign up form please click here
Due to our system change over at the end of October all online services will be suspended from 14th October until early November.
For more information please contact the surgery on 01460 63380.
NAMED GP FOR ALL PATIENTS
In line with new regulations, each patient has a named, accountable GP on their clinical record, and this is the GP they are registered with. If you are unsure of whom this is please ask at Reception.
This GP has overall responsibility for your care but you can request an appointment with any GP that is available.
If you have a preference as to who your named GP is please let us know and we will make all reasonable efforts to accommodate your wishes.
We are obliged to publish net average earnings of the GP partners and salaried GPs - in 2014/15 this was £45,504 pa before pension and national insurance contributions - this calculation was based on 1 full-time GP and 5 part-time GPs.
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(Site updated 14/10/2016)