WE WILL BE CLOSED ON THE 1ST AND 3RD TUESDAY OF EVERY MONTH BETWEEN 1:00PM AND 2:30PM FOR STAFF TRAINING AND TEAM MEETINGS.
Except for Tuesdays following a bank holiday.
If you require a GP urgently during these times please ring 01460 63380.
Due to the current high demand on our services routine GP consultations are available within 7 to 14 days. Same day consultations are available for urgent advice. We are also experiencing a higher than usual staff sickness level and we thank you for your patience when contacting the surgery.
This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments in this local area are: Springmead Surgery, Tawstock Medical Centre, Essex House Medical Centre, Church View Surgery, The Meadows Surgery, Summervale Surgery, West One Surgery and Langport Surgery.
Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.
To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you.
Patients today rightly want more say in their own healthcare, they are better informed and expect to be treated as whole people, not just as a condition or ailment. We would like to hear your views on how we can improve services at Springmead Surgery. You can have your say by becoming part of the Springmead Surgery Patient Participation Group. For more information or to download a sign up form please click here
Patients can now register for Patient Access. Patient Access is an online service that allows patient to order repeat prescriptions, book nurse appointment and view their allergies and test results.
If you would like to sign up for this service please come into the surgery with two forms of ID. One photo ID (passport, driving licence etc) and one proof of address, such as a utility bill or bank statement. We will need to take a a copy of your ID and we will post out the documentation you need to set up an online account.
NAMED GP FOR ALL PATIENTS
In line with new regulations, each patient has a named, accountable GP on their clinical record, and this is the GP they are registered with. If you are unsure of whom this is please ask at Reception.
This GP has overall responsibility for your care but you can request an appointment with any GP that is available.
If you have a preference as to who your named GP is please let us know and we will make all reasonable efforts to accommodate your wishes.
We are obliged to publish net average earnings of the GP partners and salaried GPs - in 2014/15 this was £45,504 pa before pension and national insurance contributions - this calculation was based on 1 full-time GP and 5 part-time GPs.
(click here if you are using an older browser and cant see the above link)
(Site updated 13/03/2018)